Reduce return-to-origin rates by 60% and stop fake orders before they ship. Automatically verify cash on delivery orders with WhatsApp for your Shopify store.
High return-to-origin (RTO) rates from Cash on Delivery orders can eat up to 30% of your revenue. Here's what's happening to stores without order confirmation:
Customers place COD orders with no intention to receive them, wasting your shipping costs and inventory.
Return to origin shipments cost you double — shipping both ways plus restocking and damaged goods.
Every failed delivery costs an average of $15-25 in shipping, handling, and opportunity costs.
Verify every COD order before shipping with automated WhatsApp messages. Customers confirm with one tap — no app downloads, no friction.
A complete WhatsApp COD confirmation solution designed specifically for Shopify stores.
Send instant order confirmation requests via WhatsApp the moment a COD order is placed.
Customers confirm orders with a single tap. No apps to download, no forms to fill out.
Automatically update Shopify order status based on customer response. Confirmed, cancelled, or pending.
Automatically follow up with customers who haven't confirmed. Increase confirmation rates by 35%.
Track confirmation rates, RTO reduction, and savings. See exactly how much you're saving.
Customize message templates with your brand voice, emojis, and personalized order details.
Setting up WhatsApp COD confirmation for your Shopify store takes less than 5 minutes.
Add the Whapi app to your Shopify store. One-click installation with no coding required.
Link your WhatsApp Business number. Scan a QR code and you're connected in seconds.
That's it! COD orders now automatically receive WhatsApp confirmation requests.
See what store owners say about reducing their COD returns with WhatsApp confirmation.
"Our RTO rate dropped from 35% to 12% in the first month. This app literally paid for itself within the first week. Game changer for COD businesses!"
"Finally, a solution that actually works! Customers love confirming via WhatsApp – it's so easy. We've saved over $3,000 in the last quarter."
"Setup took 5 minutes and we started seeing results immediately. The analytics dashboard shows exactly how much we're saving. Essential for any COD store!"
When a customer places a COD order, they automatically receive a WhatsApp message asking them to confirm their order. With one tap, they can confirm or cancel, reducing fake orders and failed deliveries. The order status in Shopify updates automatically based on their response.
Yes! You can fully customize the confirmation message template, including your brand name, order details, and call-to-action buttons to match your store's voice. Add emojis, personalized greetings, and more.
Yes, our WhatsApp COD confirmation app works with all Shopify plans including Basic, Shopify, Advanced, and Plus. No matter your store size, you can start reducing RTO rates today.
Most merchants see a 40-60% reduction in RTO rates after implementing WhatsApp order confirmation. The exact improvement depends on your current RTO rate and customer demographics, but the average is around 60%.
No! Customers simply receive a WhatsApp message on their existing WhatsApp app. They confirm with one tap – no downloads, no signups, no friction. That's why WhatsApp has a 98% open rate.
You can set up automatic follow-up messages for customers who don't respond. After your set number of attempts, you can choose to either proceed with shipping or mark the order as unconfirmed for manual review.
Join 500+ Shopify stores that have reduced their RTO rates by 60% with WhatsApp order confirmation.